_{Managed Services}

Monitoring Services

Datto RMM monitors all network-based devices using industry best-practice monitoring policies, as supplied directly from Datto or from custom rules designed by “Solutions”. Strong and reliable remote monitoring through Datto RMM allows us to be proactive and eliminate problems before they occur.

Datto RMM Agent

A lightweight, non-intrusive software application that is installed on computers and servers that checks in with the dashboard. The use of an agent allows for update management and software patch management and quickly alerts of any issues on the device, whether the device is on your network or offsite.

Datto RMM Dashboard

A powerful, cloud-based, centralized site allows you to view asset health, performance information, and current alerts, as gathered by the agents and network nodes.

Datto Network Nodes

Servers and workstations that retrieve information and monitor devices that can’t have an agent installed. With remote monitoring via network nodes, we are notified of any pending issues on all manner of devices, including switches, firewalls, printers, and anything else on the network.

Onsite Manager

A small, Solutions-owned computer that functions as a network node, a software repository, and a remote access point that allows us to assess your network.

Continuous Monitoring

1. Network and device availability

2. Alerts and pre‐failure indicators

3. Real‐time alerting and monthly reports (if included)

Virtual CIO

Let us serve your small business or organization as your Virtual Chief Information Officer. As your vCIO we will manage and engineer custom solutions for your networking and computing needs.