About Solutions, Inc

Solutions, Inc. has been a leading developer and marketer of custom software and technology services for local governments in Iowa since 1986. We are dedicated to providing the highest quality software, support, services, and education to our clients.

IT Services

Todays Information Technology impacts your organization's long-term plans, programs and initiatives. Solutions can assist with design to implementation, following up with simple support calls to proactive monitoring and managing your complete network.

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Solutions Software

Solutions Software packages provide a user friendly environment in a fully integrated application. System benefits include: an improved control of resources, enhanced planning capabilities, maintaining check's and balance's between offices.

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Web Services

Solutions delivers a combination of traditional functions such as infrastructure, applications, security, monitoring, storage, web development, website hosting, and email, over the Internet, for a predictable recurring fee.

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News

Thanksgiving Holiday announcement

November 23, 2022 3:57 PM

The Solutions office will be closed in observance of Thanksgiving Thursday, November 24 and Friday, November 25, 2022. We wish everyone a safe and happy Thanksgiving Holiday!

Welcome Joselyn Vega

September 12, 2022 1:53 PM

Please join us in welcoming Joselyn Vega to the Solutions Technical Support Help Desk Team! Joselyn has been working as a Help Desk Technician for a variety of companies, providing Level 1 and Level 2 remote support for the last few years. Primarily, she has been working on personal computer...

Visit us at ISAC 2022

August 23, 2022 12:27 PM

Please join Solutions, Inc. at Booth 8 on August 24-25 at the Veterans Memorial Community Choice Credit Union Convention Center in Des Moines, IA for the Iowa State Association of Counties Annual Conference. Come meet and speak with Ashley McDermott, Sam Huffman, and Linda Griggs!

Welcome Eric Ferguson

August 15, 2022 2:54 PM

Please join us in welcoming Eric Ferguson to the Solutions Technical Services Team as a Systems Administrator. Eric previously was a Tier 2 Technical Support Specialist who specialized in upgrading laptops and desktop systems, and resolving client problems remotely. He was also a Network Technician where he analyzed network issues,...

Welcome Kristine Reid

August 15, 2022 2:53 PM

Please join us in welcoming Kristine Reid to the Solutions Application Support Specialist Team. Kristine will be working with Real Estate projects. For the previous three years, she was a Legal Compliance Manager for a Property Holdings and Management company where she worked primarily with law enforcement, attorneys, and the...

Congrats to Deb Kout

July 27, 2022 1:22 PM

Customer satisfaction is a primary goal at Solutions. A beautiful flower arrangement made its way to the desk of Deb Kout with a note that read as follows: Deb, Thank you so much for all your patience with us this week! I'm not sure how we have not annoyed you...

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Blogs

Document Locator Training

Updated Kofax Capture User Guide

April 26, 2021 2:40 PM

The Kofax Capture User Guide has been updated for Kofax version 11. To access the updated manual through Solutions Vision, go to the Help tab, User Manuals, and then the Imaging section. You may have to press F5 on this screen to refresh the information—the date on the manual should be 04/26/2021....

2021 Document Locator Zoom Meeting Schedule

March 26, 2021 12:04 PM

This the tentative Zoom meeting schedule of Document Locator topics for 2021. The meetings will be recorded and the link made available within a couple of days after the meeting. The planned time is from 10 am to 10:30 am. March 25 Searching in the Desktop Client-Basic and...

On the Road: Meeting Clients

It is that time of year, where do you go on vacation?

June 7, 2021 4:42 PM

If you have not visited the State Capitol, I would highly recommend it. The architecture is amazing and massive from the golden dome, the rotunda, the law library, the grand staircases, and the different wood and marble types. My first visit was a grade school field trip. I had...

On the Road Again

April 23, 2021 9:59 AM

It has been a long winter and hopefully warmer weather is here to stay. Life is getting back to a more normal routine. Schools of Instruction are being scheduled. Register under the Explore tab. Linda Manwarren and Chuck Pitts held the Treasurer’s Year-End School and did a great job....

ISAC Virtual Conference!

March 31, 2021 2:34 PM

We have now experienced a virtual conference. Wow, that was a learning experience! A few takeaways as a first-time attendee: Camera on or camera off? Mute or unmute? Background of my favorite vacation spot, my messy office shelves, or my prize trophy? My suggestion: review your options before joining the...

Spring is getting closer!

March 2, 2021 2:45 PM

ISAC Spring Conference means spring is getting closer. The annual trip to Des Moines in March. The weather is getting warmer, most years, and the daylight is lasting longer. Remember last year’s conference? The big talk was about a pandemic coming. Or was it already here? Store shelves are empty?...

It’s that time of year again. The State Capitol is buzzing with activity.

February 18, 2021 12:08 PM

County officials are busy this time of year reading proposed bills and amendments that impact county government. They are compiling data and educating legislators on the impact legislation will have on citizens. They are attending committee meetings, hosting legislative forums, and making phone calls. The legislation is influenced by lobbyists, citizens,...

Let it snow, let it snow, let it snow?

February 2, 2021 3:00 PM

This is the song that went through my head on January 25th and 26th because I don’t have to drive in it. Just walk to my home office and watch it out the window! After working in county government for 30 plus years, I started working part-time for Solutions in January 2019...

Tech Tips

HOW OFTEN SHOULD I RE-START MY COMPUTER?

March 5, 2021 3:05 PM

The Sales Desk

Multi-Factor Authentication (MFA)

September 27, 2021 4:14 PM

We have begun selling multi-factor authentication services. We are deploying slowly initially, but hope to quickly expand the multi-factor authentication offering from Duo, by Cisco.

“Our company was founded on our software products! Our software has been in continuous use at county facilities throughout Iowa since 1986. So it is very easy for us to say our FIRST solution and the continuing foundation of our company today and in the future is our SOLUTIONS SOFTWARE! We now look into the coming years with optimism and MORE SOLUTIONS for continued growth.”

– Max Elg, Vice President

Partners

BlackIce
Cisco Meraki
ColumbiaSoft
Cradlepoint
Datto
Duo Security
Hewlett Packard
Hewlett Packard Enterprise
IBM
Intel
Lenovo
Malwarebytes
Microsoft
RT Vision
Watchguard
Webroot

Community Involvement

As an honored member of our community we are proud members and contributors to several local organizations:

Many of our employees are also involved in several local groups. From leadership initiatives and youth outreach to community bands and church organizations, our staff is passionate in what they do.

Community Giving

What Our Customers Say

"I was just thinking about how much I appreciate having you there to help when we DO need things."

– Kim Anderson

Hamilton County, Iowa Recorder

"Your efficiency... made for a seamless transition with very few issues."

– Carla Becker

Delaware County, Iowa Auditor

"Support at Solutions has been very helpful, and appreciated. "

– Vicki Halstead

Fayette County, Iowa Assessor

"Very professional and timely and I appreciate your help."

– Scott A. Porter

Strauss Security Solutions

"You are so good! ... Thank you so much!!! You have been the most helpful support rep I have encountered for a long time! ... Big big help."

– Website User

Henry County, Iowa


Discover what we can do for you today!