About Solutions, Inc
Solutions, Inc. has been a leading developer and marketer of custom software and technology services for local governments in Iowa since 1986. We are dedicated to providing the highest quality software, support, services, and education to our clients.
Todays Information Technology impacts your organization's long-term plans, programs and initiatives. Solutions can assist with design to implementation, following up with simple support calls to proactive monitoring and managing your complete network.
Solutions Software packages provide a user friendly environment in a fully integrated application. System benefits include: an improved control of resources, enhanced planning capabilities, maintaining check's and balance's between offices.
Solutions delivers a combination of traditional functions such as infrastructure, applications, security, monitoring, storage, web development, website hosting, and email, over the Internet, for a predictable recurring fee.
Congrats to Deb Kout
Customer satisfaction is a primary goal at Solutions. A beautiful flower arrangement made its way to the desk of Deb Kout with a note that read as follows: Deb, Thank you so much for all your patience with us this week! I'm not sure how we have not annoyed you...
Application Support position available
We are hiring for an Application Support staff member at: https://harriscomputer.wd3.myworkdayjobs.com/1/job/Office---Spencer/Application-Support_R0016520
Happy 24th Anniversary Deb Kout
Happy 24th Anniversary working at Solutions to Deb Kout!! She is our Real Estate guru! Knows TIFs inside and out, handles BPTC like a boss, and enjoys the tax process! Thanks Deb for all you do!!!
Please join us in welcoming Ashley McDermott to our Solutions Application Support Specialist Team!
Celebrate Five years
We would like to celebrate Mandy Ahlers 5 years at Solutions in April 2022. She is the typically the first voice you hear on the phone as she is our main Dispatch. Thank you Mandy!
FEMA Grants available for EMS Organizations
A quick note to let you know that FEMA is opening the Assistance to Firefighters Grant (AFG) program on Monday, November 8. This competitive grant opportunity is very technology friendly. Additional information is available at https://www.fema.gov/grants/preparedness/firefighters. PURPOSE: To enhance the safety of the public and firefighters with respect to fire...
Document Locator Training
Updated Kofax Capture User Guide
The Kofax Capture User Guide has been updated for Kofax version 11. To access the updated manual through Solutions Vision, go to the Help tab, User Manuals, and then the Imaging section. You may have to press F5 on this screen to refresh the information—the date on the manual should be 04/26/2021....
2021 Document Locator Zoom Meeting Schedule
This the tentative Zoom meeting schedule of Document Locator topics for 2021. The meetings will be recorded and the link made available within a couple of days after the meeting. The planned time is from 10 am to 10:30 am. March 25 Searching in the Desktop Client-Basic and...
On the Road: Meeting Clients
It is that time of year, where do you go on vacation?
If you have not visited the State Capitol, I would highly recommend it. The architecture is amazing and massive from the golden dome, the rotunda, the law library, the grand staircases, and the different wood and marble types. My first visit was a grade school field trip. I had...
On the Road Again
It has been a long winter and hopefully warmer weather is here to stay. Life is getting back to a more normal routine. Schools of Instruction are being scheduled. Register under the Explore tab. Linda Manwarren and Chuck Pitts held the Treasurer’s Year-End School and did a great job....
ISAC Virtual Conference!
We have now experienced a virtual conference. Wow, that was a learning experience! A few takeaways as a first-time attendee: Camera on or camera off? Mute or unmute? Background of my favorite vacation spot, my messy office shelves, or my prize trophy? My suggestion: review your options before joining the...
Spring is getting closer!
ISAC Spring Conference means spring is getting closer. The annual trip to Des Moines in March. The weather is getting warmer, most years, and the daylight is lasting longer. Remember last year’s conference? The big talk was about a pandemic coming. Or was it already here? Store shelves are empty?...
It’s that time of year again. The State Capitol is buzzing with activity.
County officials are busy this time of year reading proposed bills and amendments that impact county government. They are compiling data and educating legislators on the impact legislation will have on citizens. They are attending committee meetings, hosting legislative forums, and making phone calls. The legislation is influenced by lobbyists, citizens,...
Let it snow, let it snow, let it snow?
This is the song that went through my head on January 25th and 26th because I don’t have to drive in it. Just walk to my home office and watch it out the window! After working in county government for 30 plus years, I started working part-time for Solutions in January 2019...
HOW OFTEN SHOULD I RE-START MY COMPUTER?
The Sales Desk
Multi-Factor Authentication (MFA)
We have begun selling multi-factor authentication services. We are deploying slowly initially, but hope to quickly expand the multi-factor authentication offering from Duo, by Cisco.
“Our company was founded on our software products! Our software has been in continuous use at county facilities throughout Iowa since 1986. So it is very easy for us to say our FIRST solution and the continuing foundation of our company today and in the future is our SOLUTIONS SOFTWARE! We now look into the coming years with optimism and MORE SOLUTIONS for continued growth.”
– Max Elg, Vice President
As an honored member of our community we are proud members and contributors to several local organizations:
Many of our employees are also involved in several local groups. From leadership initiatives and youth outreach to community bands and church organizations, our staff is passionate in what they do.
What Our Customers Say
"I was just thinking about how much I appreciate having you there to help when we DO need things."
– Kim Anderson
Hamilton County, Iowa Recorder
"Your efficiency... made for a seamless transition with very few issues."
– Carla Becker
Delaware County, Iowa Auditor
"Support at Solutions has been very helpful, and appreciated. "
– Vicki Halstead
Fayette County, Iowa Assessor
"Very professional and timely and I appreciate your help."
– Scott A. Porter
Strauss Security Solutions
"You are so good! ... Thank you so much!!! You have been the most helpful support rep I have encountered for a long time! ... Big big help."
– Website User
Henry County, Iowa